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Privacy Policy

Last Updated: September 26, 2021

At Fraeio, accessible from https://frae.io, one of our top priorities is the privacy of our customers & visitors. This Privacy Policy document contains types of information that is collected and recorded by Fraeio and how we use it.

Registered users & customers of Fraeio will be notified within 14 days of any change to this privacy policy.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. See our Contact Page for Contact information.

This Privacy Policy applies only to our online activities and is valid for visitors to our websites & services with regards to the information that they shared and/or collect in Fraeio. This policy is not applicable to any information collected offline or via channels other than these websites & services.

Consent

By using our websites & services, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

While using our service, you will be required to provide us with necessary information in order for our services to work. These may include domain names, domain registrar information, and billing details such as your billing address and payment method.

When you register for an Account on any of our services, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

The information we collect from you will not be provided for sale, or provided as a service to any business, commercial or individual customers.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our websites & services
  • Improve, personalize, and expand our websites & services
  • Understand and analyse how you use our websites & services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our websites & services, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Fraeio follows a standard procedure of using log files. These files log visitors when they visit websites & services. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the websites & services, and gathering demographic information.

Physical Location of your Data

We currently store your data on our own servers in the following locations, and are as such bound by relevant laws and regulations of these locations (note that this does not include Third Party Services):

  • Australia

  • Germany

  • United States of America

  • United Kingdom of Great Britain and Northern Ireland

Cookies and Web Beacons

Like any other websites & services, Fraeio uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the websites & services that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, you can view the UK ICO's "Cookies" page.

Google DoubleClick DART Cookie

Google is one of our third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.websites & services.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. Their Privacy Policies are listed below.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Fraeio.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Fraeio, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites & services that you visit.

Note that Fraeio has no access to or control over these cookies that are used by third-party advertisers.

Stripe and PayPal

Fraeio uses Stripe and PayPal to process payments, refunds and other transactions. Their Privacy Policies are listed below.

Firebase

Fraeio uses Firebase (A Google Service) as a core component of FraeConnect, our accounts & login service for websites and services provided by Fraeio. You can read about Privacy on Firebase below.

Third Party Privacy Policies

Fraeio's Privacy Policy does not apply to other advertisers or websites & services. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites & services.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Fraeio does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our websites & services, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.